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Never ARGUE, instead AGREE.
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Never REASON, instead DIVERT.
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Never SHAME, instead DISTRACT.
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Never LECTURE, instead REASSURE.
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Never say REMEMBER, instead say REMINISCE.
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Never say I TOLD YOU, instead REPEAT.
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Never say YOU CAN’T, instead say DO WHAT YOU CAN.
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Never COMMAND or DEMAND, instead ASK or MODEL.
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Never CONDESCEND, instead ENCOURAGE and PRAISE.
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Never FORCE, instead REINFORCE.
